Accessibility Statement

We want OnTrack to be usable by as many people as possible, including people using screen readers, keyboard-only navigation, larger text, reduced motion settings and a range of phones, tablets and desktop browsers.

Based on the accessibility assurance work completed for Release 1, the assessed scope of OnTrack currently meets WCAG 2.2 Level AA (the Web Content Accessibility Guidelines). This is our own evidenced position from testing — it is not a W3C certification, external certification or external approval, and no such endorsement is claimed.

Accessibility testing for OnTrack combines three kinds of checks:

• Automated checks that scan the code and pages for common problems.
• Source and code review, including regression tests that guard accessibility behaviour from being accidentally removed.
• Manual and live testing on real browsers, devices and assistive technology, including keyboard-only use and the VoiceOver screen reader.

Automated scans alone cannot prove a website or app is accessible — they only catch a portion of possible issues. That is why OnTrack's position is based on the combination above, not on scan results alone.

Testing for Release 1 has evidenced the following areas:

• Responsive and reflow behaviour — pages adapt to phone, tablet and desktop widths, and content remains usable when zoomed or at narrow widths.
• Keyboard and focus handling — interactive controls are reachable and usable by keyboard, with a visible focus indicator and predictable focus order, including after completing or undoing a task.
• Screen-reader support on tested journeys — key journeys such as the Daily Board announce task completion and Undo through a polite status message, without unexpected jumps or repeated announcements.
• Text scaling and text spacing — a built-in text size control, and content that remains readable when browsers or assistive tools increase text spacing.
• Reduced motion — animations such as the celebration and the Take a Moment breathing exercise respect your device's reduced-motion setting.
• Read Aloud — where provided, spoken support is optional per profile, is never used for system status messages, and stops reliably when a screen is closed.
• Form labels and errors — forms use clear labels, and errors are announced inline rather than relying on colour alone.
• Non-colour-only cues — state and meaning are not communicated by colour alone; text, icons and labels reinforce them.

We aim to be honest about what is not fully within our control:

• Password-manager prompts are controlled by your browser. Chrome may show more than one saved credential for the same website. OnTrack now treats the Management PIN as a separate credential from your account password, so saving or updating the PIN no longer overwrites your saved OnTrack sign-in details. Exactly what a browser offers in its autofill menu remains browser behaviour and can vary between versions.
• Older browsers and untested assistive-technology combinations may not behave exactly as evidenced. If you hit a problem on your setup, please tell us — reports like this directly shape what we fix next.

If any part of OnTrack is hard to use, we want to know. You can:

• use the Feedback section of the Help Centre when you are signed in — it includes accessibility concerns; or
• email privacy@getontrack.uk with the word "accessibility" in the subject.

Please include the page or screen you were on, the device and browser you were using, and any assistive technology involved. We read every report and use it to prioritise fixes.

This statement is reviewed after each completed accessibility assurance cycle or when a significant change affects the evidence it is based on. It was last reviewed on 5 September 2026.